MARNOR BED-HYGIENE SERVICES
FREQUENTLY ASK QUESTIONS
Q: How long does the cleaning process take?
A: It depends on the size of mattress, but between 10-15 minutes for a single mattress and about 20-25 minutes for a double mattress
Q: How long after you've finished do we have to wait before we can make the bed and go to sleep?
A: You only need to wait for the plant-based spray we spray the bed with to evaporate off. So about 5-8 minutes. You can then make the bed and go straight to sleep. You don't even need to air the room unless you want to.
Q: Why can't we vacuum the mattress ourselves?
A: You can, but there are several things you should consider first. Firstly, if your vacuum cleaner doesn't have a HEPA filter bag like ours, then too much of what you hoover up will just blow back into the room. This could trigger an asthma attack or other allergies.
Secondly, your appliance will not be as powerful as our system, or have a high frequency vibration unit. Consequently, it may do more harm than good and serve only to clog up the mattress instead of sucking everything out.
Q: Is there any mess after you finish?
A: No. We make no mess and leave the room exactly how we found it. All you will have to do is to make the bed when we leave.
Q: Can mattress cleaning cure my allergy?
A: Ofcourse not, it doesn't offer any cure, but it will help to reduce the severity and frequency of allergies. Many of our customers have found that their particular allergy disappears altogether and in the case of asthmatics, about 85% of sufferers are allergic to House Dust Mite droppings, so the chances of us helping an asthma sufferer is very high.
Q: What's in your spray and what does it do?
A: The spray is made from a totally renewable source, plants and minerals. There are no chemicals in it and it is non-toxic and non hazardous. It is a highly effective deodorising and sanitising spray that neutralises and renders harmless the allergens created by dust mites. It is suitable for carpets, bedding, mattresses and upholstery.
Q: Is the UV lighting system safe to use in residential, commercial and domestic environment?
A: The UV light is very safe. Safe for materials, fabric, fur, antiques, kitchen utensils, bathrooms, laundry hamper, toys, toothbrushes, glasses/contact lenses and accessories, telephone, electronic keypads, ear phones, microphones and keyboards. Ultraviolet light is part of the light spectrum, which is classified into three wavelength ranges:
- UV-C, from 100 nanometers (nm) to 280 nm
- UV-B, from 280 nm to 315 nm
- UV-A, from 315 nm to 400 nm.
Our system uses the UV-C wavelength which is totally safe. No chemical residue or odors.
Q: How old does a mattress have to be before it is worthwhile cleaning it?
A: We have found that a new mattress, if used on a regular basis, would benefit from a clean after about four months use.
Q: Can an old mattress be cleaned effectively?
A: Yes, most definitely. Mattresses that are old will have much higher levels of dust mites and droppings, dead skin, fungal spores, bacteria and germs. This will also apply to hand me down ones as well. Our process is extremely effective and will make them clean and fresh again.
Q: Do protective mattress covers work?
A: There have been studies that show them not to work effectively. Also, from our experience, whenever we have tested a mattress with a protective cover, the mattress has always tested positive for contamination. However, if you have got them already or you are intending to buy some, then only use them on a brand new mattress or one that has just been cleaned and sterilised by us. If you don't, all you are doing is incubating the mould, bacteria and fungus that is already present.
Q: If I don't suffer form allergy reaction caused by dust mites and their droppings, or there is no dust mites in the mattress, is it still necessary to clean the mattress?
A: OH yes. We spent a lot of our time laying in our beds and our sofas. Therefore, we shed a lot of dead skin dust in them and not to mention the amount of sweat we produce. The cleaning process cleans and sanitizes the mattress thoroughly. While cleaning we extract all microscopic bacteria. We also use mattress cleaner and stain remover as part of the cleaning process.